SMRT Corporation Ltd (SMRT)
SMRT’s Corporate And Operations Strategy
SMRT Corporation Ltd (SMRT) is focused on the multi-modal for the different type of the public transport that is the company, is operating in Singapore. There are millions of passengers every day because the company has the reliable in the country, the company is also offers engineering and services for the consultancy of the project management. However, the company policies are according to the market, the strategy includes the project management, maintenance services etc. SMRT wants to deliver an excellent service of transport to the people; they feel the responsibility and respect of customers through integrity and teamwork. Moreover, SMRT operation strategy perfectly matched with the competencies because the steps are taken for the improvement in the country market.
SMRT Do To Avoid Recurrence Of Service Interruptions
SMRT need to avoid the recurrence so that there should be no interruptions in the services, in order to improve reliability, the company needs to do the effective communication with the customers or stakeholders; there should be efficient fare collection systems. Thus, the steps can be taken for the insurance programs. The business interruption could increase the issues of general liability risks and there is need to give respect to the professional advice so that betterment could be there. SMRT need to focus on the proactive approach and the recommendations can be taken from the appointed insurance brokers in order to control the cost of coverage.