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Restaurant Survey Questionnaire Sample

This Restaurant Survey Questionnaire is totally based on research project to find out why people tend to go to restaurants and what offerings restaurants are giving them to get maximum customer satisfaction. After conducting restaurant survey, the results might be very useful to open a small restaurant or new restaurant business opening.

Dear Respondent,

Thank you for taking the time to complete this survey; We are students of MBA program. We are conducting this research to complete our academic exercise. Our restaurant survey research is based on restaurants to investigate the reasons that why more people are attracted to dine-out while having meals, moreover why every new restaurant weather be a multinational or local is trying to open its chain in every state? We are trying to find out the key contributing factors of this problem by this particular research.

Your contribution by providing precious information regarding that specific research will be highly appreciate, it will really help in contribution to food industry in order to know the customer preferences. This research will also be very useful for you and after finding specific results of this research, restaurants may change their offerings according to customer preferences and you can enjoy their quality Services.

The information given by you will only be used for this research and will remain as highly confidential. The results of this specific restaurant survey research will be provided to you through e-mail if you are willing to know about the findings.

 

 Restaurant Survey Questionnaire

  • What are the strengths of your restaurant?

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________

  • What sort of customers do you target?

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________

 

  • What is the loyalty level of your customers?

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________

 

  • What promotional activities you use to attract the customers?

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________

What type of restaurant do you have?

  • Fast Food
  • Continental
  • Bar B Q
  • Chinese
  • Desi
  • Thai
  • Italian

When is your restaurant open?

  • Morning
  • Lunch
  • Evening
  • Night
  • 24/7

Do you provide value added deals according to the need of the customers?

  • Yes
  • No

Rank according to the importance which acts as a competitive advantage. 1 being the most preferred.

  • Low Price ____
  • Better Quality ____
  • Better Customer Services ____
  • Value added Deals ____
  • Advertisements ____
  • Order Time ____

Do you think price is a major factor to attract customers.

  • Strongly agree
  • Agree
  • Neutral
  • Disagree
  • Strongly disagree

What do you mostly prefer to provide? 1 being most preferable and 5 least

  • Hygiene ____
  • Customer Services ____
  • Order Time ____
  • Ambience             ____
  • Value added deals ____

 

Would you take a dish back if it is not up-to the quality?

  • Yes
  • No

Do you maintain hygiene level of your Kitchen?

  • Yes
  • No

Order the following factors that are acting as hurdle in sales

 Strongly AgreeAgreeNeutralDisagreeStrongly Disagree
Cost     
Quality     
Supplier     
Competitors     

 

 Rate the following services according to your preference

 Strongly AgreeAgreeNeutralDisagreeStrongly Disagree
Hygiene     
Customer Services     
Order Time     
Ambience     

 

Rank the following according to importance to act as a competitive advantage. 1 being the most preferred.

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   Low price      
   Better quality      
   Better customer Services      
   Value Added Deals      
   Advertisement      
   Order Time         

 

If you are interested to know the findings of this research, or you want to be a part of our long-term study that will be concluded later, please provide your information otherwise ignore it.

  • Restaurant Name       ______________________________
  • Name                         ______________________________
  • Designation ______________________________
  • Contact No ______________________________
  • Email Address. ______________________________