Healthcare Organization in Singapore – Introduction
The Healthcare industry in Singapore is under the responsibility of the “Singapore Government’s Ministry of Health” and in this way, the healthcare system of the country is considered as the efficient and widespread system of health care. In the year 2000, the Singapore was ranked in the sixth country that was in the World Health Organizations according to the world’s health systems ranking. In the year 2014, Bloomberg also ranked Singapore’s healthcare system, as it is the most efficient healthcare, in the world (Rohaidi, 2017).
The healthcare organization in Singapore also focus on the organizational culture and functions that are related to the organization culture, however, it could be said that there is effective relationship between organizational culture and patients or organizational policies. Moreover, healthcare organizations in Singapore are focused on the positive influence so that there could effective relationships with the employees and so that organizational performance could be achieved in the better way. The healthcare organization in Singapore are analyzing the concepts of internal and external factors for the organizational culture so that laws and policies could be flexible and there could be long-term benefits (Pocock & Hong, 2011).
Concept of Organizational Culture and Function of Organization Culture
The organizational culture could be explained as the beliefs and values that are there or existed in an organization, however, the cultures could be there for a long time and in this way, organizations could be focused on the beliefs of the staff. Thus, there could also the involvement of the leadership behavior so that organizations could able to accomplish the vision and the mission of the organization. Consequently, focused on the healthcare organization in Singapore, there is focus on developing the positive influence in the employees so that there could be the effective performance by the healthcare employees so that employees can be satisfied effectively. Singapore effectively or positively focused on the function of organization culture because there are new policies by the new policyholders so that there could be effective transitioning from the cheaper policies (Prajogo & McDermott, 2011).
Organizational culture could be defined as the system of shared assumptions in which, there is also focus on the values and beliefs that focus on to govern people that how they behave in the organizations. In the healthcare organizations in Singapore also focused on the shared values that need to have the strong influence on the healthcare professionals that how in the organization, they are dictated towards work and how they are benefiting the people or the patients. Through focused on the concepts related to the organizational performance, there is again focus on the organizational performance and the health care professional that how they are achieving the organization’s goals and objectives, in order to get the benefits from the actual performance. Organizational performance in the healthcare organizations in Singapore also related to the three distinct areas, example, the shareholder value, financial performance and the market performance (Thomas Davis, 2016).
Moreover, healthcare organization in Singapore can be described, as there is the focus on to create the positive or effective relationship between organizational culture and patients so that they could be effectively treated and so that the leadership behavior could be effectively focused, in order to provide the job satisfaction to the healthcare employees. There is the positive organizational culture in the Singapore’s healthcare system because it is based on the mixed financing system; however, there is focus on the insurance schemes for the stakeholders so that everyone could be effectively treated and give the effective care.
Moreover, there are several policies, as there is focus on the “deductions from the compulsory savings plan” and “Central Provident Fund (CPF)”, these two plans effectively deals with both working Singaporeans also including the permanent residents so that there could be facilities and reduction in the healthcare services. Through the effective policies, there is also focus on the monthly income savings of the employees and there is also focus on the future medical expenses including the medical insurance policies (Detels, Gulliford, Tan, & Karim, 2017).
Internal and External Factors that Affect the Creation and Perpetuation of the Organizational Culture
In order to focus on the internal and external factors for the organizational culture or for the efficiency related to the Healthcare organizations in Singapore, it could be said that there are beneficial and positive activities so that the value chain in the Healthcare organizations in Singapore could be benefited. However, in the organization for the effectiveness major focuses given to the internal practice’s capabilities so that the firm’s internal environment can provide the benefits through the resources and capabilities. The Healthcare organizations professionals focused on the determination of strategic operations and actions so that there could be facilities for people and there could be focused on the resource-based views (Aspalter, Pribadi, & Gauld, 2017).
The healthcare professionals are focused on to develop the unique resources and capabilities so that the effective strategies could be made through analyzing the needs and through doing the internal analysis of the Healthcare organizations in Singapore capabilities. In order to support the effective internal services for the patients in Singapore, there is effective and preferential access to healthcare. Moreover, for the efficient and effective primary healthcare facilities, the professionals are creating good practices or there is focus on the better services so that there could be the reasonably good service. The government also focused on to restructured hospitals so the staff can get advanced technology and there could be better practices with the change of the time. The organizations, staff, and government are taking effective steps in order to make the cost of private healthcare affordable for the people especially there are effective services for the maternity/childbirth etc.
Healthcare organizations in Singapore also have the effective policies to support the organizational culture, through focused on the medical savings account and Medisave, these are the organizations that focus on to accumulates the funds for the employees or patients so that the funds could be individually tracked and there could be the effective facilities for the entire extended family. There are favors for the vast majority of the Singapore citizens as maximum advantages are given to them, by the laws and policies example, there could be the focus on the substantial savings scheme (Tommy, Lin, & Yan, 2015).
The health professionals are developing the healthcare organization in Singapore effective; as they are satisfied by the policies and facilities, those governments have given to them through the benefits and accountability of the healthcare episode. The medical insurance scheme in the healthcare organization in Singapore also focuses to meet the insufficient medical expenses for the people who cannot afford them. However, there are also Medisave accounts for the poor people or medical employees, who are serving in the country.
In order to benefit the internal environment, there is the focus on the staff, as staff and doctors in the Singapore healthcare organizations are given effective training, they are given care and competitive salaries so that there could be effective and there could be the long-term relationship with the professionals. However, the internal environment of healthcare organizations in Singapore is benefited by providing extra care towards stakeholders. There is also focus on, to make the cooperative team culture, so that there could be flexibility through the internal focus, effective culture type is also a major focus so that through cohesion, morale and commitment benefits could be attained. Health professionals are making effective decisions through the deep involvement in the Healthcare organizations in Singapore.
In order to get the benefits, the healthcare organizations in Singapore are also focused on the open system culture and values so that there could be flexibility through the external focus. The culture type values are the focus for the stability so there can be benefits to stay updated with the external emphasis. The healthcare professionals in Singapore, are focused on the agent’s practices in the market so that there could emphasize on winning the long-term reimbursement with the competitive actions. The healthcare organizations in Singapore are also focused on the achievement of the defined goals and targets so that there could be effectiveness and efficiency in the measurement of success (Pocock & Hong, 2011).
Healthcare Culture, Performance and the Effectiveness of Values Based Culture
The healthcare culture of Singapore organizations is based on the positivity and effectiveness that need to be provided to the stakeholders and in order to get the financial benefits. The Government funding in the Singapore healthcare organizations is focused on to increase because the population of the country increases and in this way, the healthcare spending is risen from in the years 2011 to 2016 by $4 billion to $9.8 billion. It is expected, that the number of older people in Singapore within the years 2010 to 2040 will be increased (Bizhive, 2017).
The healthcare culture of private Singapore organizations is increasing because the large private sector providers are focused on the effective policies related to the privately insured or the public patients. There are effective services for the people who are able to afford a large amount of the services, as it is above the levels that are provided by the country or government subsidies.
The healthcare culture and performance in Singapore organization or medical care are focused on to support the public health system, as every year there are benefits for the 70–80% of Singaporeans. However, the government of the country is spending about 1.6% of annual GDP on the healthcare in the private system. The government expenditure is more spending on the governmental sector but extremely low on the private sectors (McCann, et al., 2013). Thus, in a way, the healthcare culture Singapore organizations is said to be the “one of the most successful healthcare systems in the countries”, as the country is healthcare is focused on the government regulations and the savings accounts or cost-sharing for the employees, patients or other stakeholders etc. Healthcare culture of the Singapore also involves the healthcare insurance policies that also acknowledge saving the people or stakeholders from the moral hazards (Thomas Davis, 2016).
The Singapore healthcare system is based on the medical specialties, as the systems are unique and the prices of healthcare services are afforded by the government. Consequently, a government of the country is also focused on regularly adjusts policies for the benefits of stakeholders (Detels, Gulliford, Tan, & Karim, 2017). Consequently, healthcare organization in Singapore are focused on to develop the new schemes, so that leadership processes by the healthcare country professionals can be more effectively focused, as there are new policies related to the Medishield Life. This policy focus on the Co-insurance payment rates, in this plan there are schemes that help the stakeholders or the patients to pay the hospital bills that people may not afford. Thus, in the healthcare organization in Singapore, there is focus on the outpatient treatments by the government also, because, in order to make the industry effective, there is focus on, to provide premium subsidies to the country patients, as there are effective policies for the elderly and children. Healthcare organizations for the benefits of stakeholders are focused so that the values could be given to patients in the case of disability insurance scheme or there could be other benefits including the private nursing homes.
It is concluded that healthcare organization in Singapore is focused on the most efficient healthcare system, as the organizational culture is benefited through focused on the shareholder value, financial performance as well as the market performance considering the internal and external aspects. However, the organizational culture is focused to provide the benefits to the stakeholders so that there could be job satisfaction to the healthcare employees.
Healthcare organization in the country is focused on the mixed financing system so that there could be effective medical insurance policies to support the organizational culture. The healthcare organizations also focus the determination for the effective strategic operations through enhancing the resource-based views or there is the accountability of the healthcare episodes. In order to increase the positivity and effectiveness Government is focused more on funding to support the Singapore healthcare organizations.
- Aspalter, C., Pribadi, K. T., & Gauld, R. (2017). Health Care Systems in Developing Countries in Asia. Taylor & Francis.
- Bizhive, R. L. (2017, November 26). Steps to a sustainable healthcare expenditure. Retrieved from http://www.theborneopost.com/2017/11/26/steps-to-a-sustainable-healthcare-expenditure/
- Detels, R., Gulliford, M., Tan, C. C., & Karim, Q. A. (2017). Oxford Textbook of Global Public Health. Oxford University Press.
- McCann, C., Beddoe, E., McCormick, K., Huggard, P., Kedge, S., Adamson, C., et al. (2013). Resilience in the health professions: A review of recent literature. International Journal of Wellbeing, 3 (1), 1-10.
- Pocock, N. S., & Hong, P. K. (2011). Medical tourism and policy implications for health systems: a conceptual framework for a comparative study of Thailand, Singapore, and Malaysia. Globalization and health, 7 (1), 1-12.
- Prajogo, D. I., & McDermott, C. M. (2011). The relationship between multidimensional organizational culture and performance. International Journal of Operations & Production Management, 31 (7), 712-735.
- Rohaidi, M. B. (2017, June 16). Exclusive: Three ways we cut patient waiting times. Retrieved from https://govinsider.asia/digital-gov/irene-lye-tan-tock-seng-hospital-singapore/
- Thomas Davis. (2016, December 19). Forbes: Singapore’s Skepticism Of Health Insurance. Retrieved from https://www.mfa.gov.sg/content/mfa/overseasmission/geneva/press_statements_speeches/2016/201612/press_201612190.html
- Tommy, K., Lin, C. L., & Yan, K. J. (2015). 50 Years Of Singapore And The United Nations. World Scientific.