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Knowledge Management Case Study With Solution

Managing Knowledge and Information Systems explained with Knowledge Management Case Study.

IntroductionKnowledge Management Case Study With Solution

Knowledge management is an important aspect of every organization. This is because, in a knowledge-based setting, organizations usually encounter problems as they seek to diversify their processes and manage knowledge. Consequently, the need to identify the causes of the problems they face arises, and thus, proffering solutions to this problems become one of the major challenges. This is exemplary in the case study of this paper. TPMT is faced with some challenges that require a high level of knowledge management to solve. In order to address some of these problems, web 2.0 technologies would be needed and applicable, especially when the need to develop customer relationship arises. And since web 2.0 is a technology trend that fascinates perfect information sharing, increased collaboration, and improved functionality of a website, it can further address the major problem under study.

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